Services

Mobile Banking

young man using cell phone

On-the-go banking has never been easier.

Take the best of our Online Banking features with you on your mobile device with our Mobile Banking App. Our Mobile Banking App is available for free through the App Store™ or Google Play™.

Apple Store Button Google Play Button

Features

Manage Your Accounts

Manage your accounts and view transactions

Transfer funds between accounts

Quickly and easily transfer money from your accounts

Remote Deposit checks

Deposit checks on the go with our easy-to-use remote check deposit feature. Using your mobile device, simply take a photo of the front and back of your check. Endorse the back of your check with your member number and which account you want it deposited to.

Secure and Safe

Encrypted for your security, even if your phone or tablet is lost or stolen

Download Now
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Person to Person Transfer

Strata credit Union offers person to person transfer even if the recipient does not bank at Strata Credit Union

FAQs

If this is your first time accessing your account online you will need to make an online profile by verifying information that we have on file. You don’t need to come into a branch or call our call center to do this. Just go to https://bankonline.stratacu.org/StrataCUOnline_E2E/enroll.html

If you forget your login name you can call our call center and after we verify your identity we can share your login name over the phone.

If you are not sure if you are using the correct password you are able to reset your password by clicking the link right below the login fields. You will need to do this before 5 failed attempts of logging into your account. After 5 failed attempts our system will lock your account for your safety. You will need to call us or come into a branch to unlock your account.

In order to verify with two factor authentications we text, email, or call you based on information we have on file for you. For example if we have your mobile phone number on file we can send you a text message (sms) or call your phone through an automated system. You will receive a 6 digit number that you will use to verify yourself as the second form of identification. The 6 digit number will be typed in the field called Secured Access Code. This is the screen following after you submit your login name and password correctly.

Secure Access Codes expire after 24 hours. If you request a new secure access code the previous one will expire. Only one secure access code is valid at a time.

To troubleshoot login issue please watch this tutorial – https://www.youtube.com/watch?v=K9tjNNliriY

If you are locked out of your account no more submissions will be accepted. You will need to call our call center or come to a branch in person to verify your identity and unlock your account. If you have forgotten your password and you are locked out we are able to set a temporary password for you. You will be asked to create a new secure password after you have successfully logged in with the temporary password.

There is a reset password link below the login screen that can reset your password for you. Follow the prompts to reset your password

From the home screen press “Touch ID” below the login fields. Fill in all the necessary fields. Once you log in once successful. Log out of the mobile app. Close the app. Reopen the app to test if touch id/face id is working.

Depositing checks from your smartphone is available at Strata CU. Download our app today to get started. The app will ask you to perform tasks such as uploading images of your check.

When doing a remote deposit be sure to endorse the check on the back:

  • With your signature,
  • Your account number
  • Write “For mobile deposit at Strata CU”

 

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