(Updated 4-21-20) COVID-19: A message to our member

For your safety and the safety of others, face coverings must be worn when entering any Strata Credit Union location. Click here for more information.

We do not call as part of the Strata Fraud Team and ask you to relay your full address or email for “verification” or ask for your full social security number to further verify. If you feel like you have been targeted from a phishing scam please call 661-327-9461

Get the App

On your mobile device, open your Google Play or Apple Store to download the app StrataCU.
Enter in your Username and Password that you use for your online banking.
Complete second form of authentication
You are now registered for Online Banking

* First time user? Create your account

Message Received!

We have received your request. A credit union representative will reply to your request in the order it was received.

Other ways to contact us

Member Secure Messaging

For our members that use online banking sending a message through online banking is safe, secure, and goes directly to our member support staff.

Review FAQs

Sometimes we forget to check if our issue is a common issue like looking up our routing number. Check here to see if your inquiry can be answered.

Call our 24/7 Call Center

Talking to a human can have quicker results especially if your issue is time sensitive. Pick up the phone day or night we will pick up.

(661) 327-9461
(800) 336-KERN (toll free)

Tell us who should be nominated for a wish in 2019

In honor of our 70th anniversary, 70 wishes will be granted to individuals or organizations in Kern County.

We're listening for your nomination

Kids sitting with dog waiting on wish

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